Payment Security

We take the privacy and security of your payment and personal details very seriously.

Secure, encrypted checkout

Our website and checkout are protected by SSL/TLS encryption. You can tell a page is secure because the address starts with “https” and a padlock appears in your browser's address bar.

3D Secure

Card payments may be verified using 3D Secure, the authentication used by card issuers such as Visa, Mastercard and American Express (SafeKey). If your bank requires it, you'll be asked to confirm the payment – for example in your banking app or with a one-time code – before your order is completed.

PCI-DSS compliant payment processing

Payments are processed by PCI-DSS compliant payment providers – Shopify Payments for card payments, plus PayPal and Klarna where you choose them. Your full card details are handled by these providers and are never stored by us.

Payment methods

The payment methods available for your order are shown at checkout.

Staying safe online

  • Using an unsecured network in a public place can be risky, as unauthorised people may try to intercept anything you're doing online.
  • Only connect to secure wireless networks that you trust.

For more on how we look after your data, see our privacy policy, or contact us with any questions.